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The pitfalls of the load factor in a MF!

Printed From: The Equity Desk
Category: Personal Finance & Lifestyle-Strategies & problems
Forum Name: Personal Finance - Startegies
Forum Discription: Discuss startegies for tax planning, insurance coverage, Retirement planning, Home loans car purchases or any thing that affects personal finance.
URL: http://www.theequitydesk.com/forum/forum_posts.asp?TID=1088
Printed Date: 04/May/2025 at 4:13am


Topic: The pitfalls of the load factor in a MF!
Posted By: deveshkayal
Subject: The pitfalls of the load factor in a MF!
Date Posted: 12/Jul/2007 at 11:16am
Investors Grievances Forum(IGF),headed by Kirit Somaya,has alleged that mutual funds are illegally pocketing the entry and exit load that they levy when investors move in and out of their fund investments.MFs profess to encourage long term investments and so levy a charge when you and buy and sell funds.
 
The point is those who stay on get rewarded only when the exit load is actually credited into the fund and goes towards increasing the NAV.What if the money goes into the pocket of AMCs and not into the fund?


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"You don't need to be a rocket scientist. Investing is not a game where the guy with the 160 IQ beat the guy with a 130 IQ. Rationality is essential"- Warren Buffett



Replies:
Posted By: basant
Date Posted: 13/Jul/2007 at 12:43pm
Excellent argument. i always thought that the loads went into brokers and the additional (premature exits) were credited to the fund's corpus. This defeats the purpose of ceiling on AMC fees set by SEBI.

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'The Thoughtful Investor: A Journey to Financial Freedom Through Stock Market Investing' - A Book on Equity Investing especially for Indian Investors. Book your copy now: www.thethoughtfulinvestor.in


Posted By: np1408
Date Posted: 18/Jul/2007 at 12:04pm
Originally posted by deveshkayal

Investors Grievances Forum(IGF),headed by Kirit Somaya,has alleged that mutual funds are illegally pocketing the entry and exit load that they levy when investors move in and out of their fund investments.MFs profess to encourage long term investments and so levy a charge when you and buy and sell funds.
 
The point is those who stay on get rewarded only when the exit load is actually credited into the fund and goes towards increasing the NAV.What if the money goes into the pocket of AMCs and not into the fund?
 
Devesh, Moneyline has reported that piece on IGF and Kirit Somaiya blowing the whistle. Infact personalfn.com has written a story about it when this malpractice gained momentum. This happend when SEBI put a cap on the entry load at 2.25%. AMCs had to find new ways to handle their rising distribution and advertising costs.
 
You will find this article interesting
 
http://www.personalfn.com/detail.asp?date=5/29/2007&story=2 - "Exit Loads are just a con job"
 
Personalfn and Quantum AMC have always been championing the cause of low cost which has been flaunted by most other AMCs. I must make a mention here that i work with Quantum and would be glad to share more information about Direct selling, low cost model of Mutual funds.
 
 


Posted By: smartcat
Date Posted: 18/Jul/2007 at 12:13pm
Quantum's direct selling low cost model doesn't seem to be working. They managed to collect something like Rs. 20 crores in their NFO. Is your management worried?

You should atleast tie-up with banks like Citibank, ICICI Bank etc. Here, MF's are not 'sold' (pushed) by the banks - customers can login to their bank accounts and buy MF's online. If these banks charge commission, give it to them. It is the cost of distribution, nothing comes for free.

By taking a dikaawa ka  moral high ground, Quantum is losing out


Posted By: basant
Date Posted: 18/Jul/2007 at 12:23pm
I would agree to that view In India the agent has to really persuade the client into writing a cheque if people knew so much they would have been investing directly so though this low cost model is good I am not sure if there is any chance of this working over the shorter term!!!

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'The Thoughtful Investor: A Journey to Financial Freedom Through Stock Market Investing' - A Book on Equity Investing especially for Indian Investors. Book your copy now: www.thethoughtfulinvestor.in


Posted By: smartcat
Date Posted: 18/Jul/2007 at 1:03pm
As an investor, I really don't care much about entry load, exit load, distributor commission, expense ratio etc. What matters to me is good consistent returns. If sensex returns 30% and Reliance Vision gets me 60% after load/expenses, who am I to complain?

As a businessman, what Quantum is doing (managing a Rs. 30 crore fund) doesn't make sense. If any fund house is worried about saving money for its investors, let them pay the distributors from their own pockets. You can earn that money back through sheer performance anyway.

np1408: If you know anybody at Equitymaster, just let them know that they are doing a great job with all the new research reports!



Posted By: xbox
Date Posted: 18/Jul/2007 at 1:18pm
I too believe direct selling is just one way of being different from other. I guess not the best way to.
In war, no one would recommend to optimize number of bullets against dead-body of enemy. We will not want to kill 2 enemy by single bullet in 30 minutes. All wants to kill as many enemy as one can in shortest period of time.
Similarly, we all want most of returns in shortest period of time. We don't care of ""loads"".


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Don't bet on pig after all bull & bear in circle.


Posted By: basant
Date Posted: 18/Jul/2007 at 1:24pm
In war, no one would recommend to optimize number of bullets against dead-body of enemy. We will not want to kill 2 enemy by single bullet in 30 minutes. All wants to kill as many enemy as one can in shortest period of time.
_______________________________________________________
 
Excellent thoughs. Are these own creation or borrowed from somewhere?


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'The Thoughtful Investor: A Journey to Financial Freedom Through Stock Market Investing' - A Book on Equity Investing especially for Indian Investors. Book your copy now: www.thethoughtfulinvestor.in


Posted By: np1408
Date Posted: 18/Jul/2007 at 1:43pm
Originally posted by smartcat

Quantum's direct selling low cost model doesn't seem to be working. They managed to collect something like Rs. 20 crores in their NFO. Is your management worried?

You should atleast tie-up with banks like Citibank, ICICI Bank etc. Here, MF's are not 'sold' (pushed) by the banks - customers can login to their bank accounts and buy MF's online. If these banks charge commission, give it to them. It is the cost of distribution, nothing comes for free.

By taking a dikaawa ka  moral high ground, Quantum is losing out
 
Without the distribution chain and aggresive advertising, the management had always known that the growth of our AuM will be relatively slow. Today the fund stands at about Rs. 65 crores. The number of investors is growing thanks to positive word of mouth and the press writing about us.
 
Quantum firmly believes in giving maximum value to the investor, even if they are few in number. About what the size of AuM finally means to the investor, here is an article by Ajit Dayal:
 
http://quantumamc.com/school/summit/summit.html - http://quantumamc.com/school/summit/summit.html
 
Answering your query about whether our management is worried about the slow growth and low AuM, you will find the answers in the interview of Ajit Dayal  and Devendra  Nevgi by Valueresearch online right here (incidentally the article is on the top of their homepage today!!):
 
http://www.valueresearchonline.com/story/mspeaks.asp?str=10173 - Making a difference
( http://www.valueresearchonline.com/story/mspeaks.asp?str=10173 - http://www.valueresearchonline.com/story/mspeaks.asp?str=10173 )
 
Quantum hasn't advertised since its NFO announcement, since its unfair to use the investor's money to get ten more with very little value for him in return. Quantum builds awareness by educating investors through articles and its monthly newsletter - Quantum Direct.
 
I would request you to have a look at a sample of the same in the link below:
 
http://www.quantumamc.com/schemes/QD%20-%20Jul07.pdf - http://www.quantumamc.com/schemes/QD%20-%20Jul07.pdf
 
 
Companies, like Vanguard in the US,  that have roots in ethical values have succeeded slowly but surely. Whether the ethics that we believe in stands in practice, or is a dikhaawa, the best people to tell would be our investors.
 
We do have tie up with banks for payments to our online investment gateway. But we do not use their resources for selling on commission basis.


Posted By: smartcat
Date Posted: 18/Jul/2007 at 3:32pm
Take this as a feedback from one of your existing investors -

Investing through QuantumAMC or any other fund house website is a pain, inspite of online transfer facility.

- I have to now remember one more username and PIN number to login to my account.

- To transfer funds, I need to access my citibank/ICICI Bank gateway - for which I need to remember my card number and HPIN/TPIN/QPIN or whatever they call it these days.

- After I made the payment to Quantum, strangely, I got a mail asking me to take a printout of a PDF file, sign at a couple of places and post it to your office. So even if payment is done online, the whole process is not paper-less. I did this transaction almost one year back - so I don't know if you still follow this procedure.

- In comparison, investment in MFs via Citibank/ICICI Bank is a breeze. Click, Click, Click and it is done.

Basically, you are not only collecting enough funds (which I don't care much about) but also making it difficult for investors to invest in your funds.


Posted By: np1408
Date Posted: 18/Jul/2007 at 4:01pm
Originally posted by smartcat

As an investor, I really don't care much about entry load, exit load, distributor commission, expense ratio etc. What matters to me is good consistent returns. If sensex returns 30% and Reliance Vision gets me 60% after load/expenses, who am I to complain?

As a businessman, what Quantum is doing (managing a Rs. 30 crore fund) doesn't make sense. If any fund house is worried about saving money for its investors, let them pay the distributors from their own pockets. You can earn that money back through sheer performance anyway.

np1408: If you know anybody at Equitymaster, just let them know that they are doing a great job with all the new research reports!



Quantum does have its own sales staff in Mumbai, who provide service at doorstep, and a dedicated customer care to respond immediately to queries. The costs of these are fixed and as the assets and number of investors grow, the cost to investor goes down drastically.  Unlike the variable costs in a distributor driven model,  that go on proportionately.

I will convey your regards to equitymaster, they will be happy to hear your feedback


Posted By: basant
Date Posted: 18/Jul/2007 at 4:10pm

See what matters for the investor is his returns in the long run. At present the QUantum fund seems to have been behind the curve. You may argue that it takles more then a year to evaluate funds!

At the end of the day these 2.25% loads should not matter because this means that any fund that is giving out returns to investors would have to outperform Quantum by only 2.25% for the investor to break even.
 
Any prudent investor would rather look at the NAV and the net returns rather then the process in which these returns are being generated. Also with a corpus of Rs 65 crores it would not be sensible for Quantum to advertise because the cost per unit would be very high!
 


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'The Thoughtful Investor: A Journey to Financial Freedom Through Stock Market Investing' - A Book on Equity Investing especially for Indian Investors. Book your copy now: www.thethoughtfulinvestor.in


Posted By: np1408
Date Posted: 18/Jul/2007 at 4:43pm
Originally posted by smartcat

Take this as a feedback from one of your existing investors -

Investing through QuantumAMC or any other fund house website is a pain, inspite of online transfer facility.

- I have to now remember one more username and PIN number to login to my account.

- To transfer funds, I need to access my citibank/ICICI Bank gateway - for which I need to remember my card number and HPIN/TPIN/QPIN or whatever they call it these days.

- After I made the payment to Quantum, strangely, I got a mail asking me to take a printout of a PDF file, sign at a couple of places and post it to your office. So even if payment is done online, the whole process is not paper-less. I did this transaction almost one year back - so I don't know if you still follow this procedure.

- In comparison, investment in MFs via Citibank/ICICI Bank is a breeze. Click, Click, Click and it is done.

Basically, you are not only collecting enough funds (which I don't care much about) but also making it difficult for investors to invest in your funds.


I would be glad to know the source of this. If (s)he would have written to our customer care it would have been personally attended to.

I would answer each of your points one by one:

"- I have to now remember one more username and PIN number to login to my account. "

A>
How else can we identify the customer online?? This is a bare necessity and all online services operate on that. We have accounts with multiple banks, can we expect a single account number Smile

"To transfer funds, I need to access my citibank/ICICI Bank gateway - for which I need to remember my card number and HPIN/TPIN/QPIN or whatever they call it these days."

A> This is anyways needed for netbanking, it is not a separate transaction login. This is again a bare necessity with online transactions, whether its for booking tickets or online shopping


"After I made the payment to Quantum, strangely, I got a mail asking me to take a printout of a PDF file, sign at a couple of places and post it to your office. So even if payment is done online, the whole process is not paper-less. I did this transaction almost one year back - so I don't know if you still follow this procedure."

A> Looks like this issue was faced quite sometime back. The PDF file the customer is talking about is the KYC form. SEBI had made it mandatory sometime back, and now its going to become mandatory again. It is a one time process to comply with regulations.

For the Last point: MF investment through any medium requires appropriate documents as mandated by SEBI from time to time.

From the queries, what i can make out is that the customer is mostly used to offline transactions and is relatively new to online MF transactions. For all our customers/prospects, we help them directly through our toll free number in case they have any problems either in their online or offline applications.

We have had customers who are extremely satisfied with our online arrangement:

I would request you to check the first in the feedbacks on the following link
http://www.quantumamc.com/investors/feedback.html

Smartcat: In case you know the customer who you quoted, personally and if his query is still unresolved, we would request him to get in touch on [email protected]



Posted By: deveshkayal
Date Posted: 18/Jul/2007 at 10:51pm
See what matters for the investor is his returns in the long run
-------------------------------------------------------------------
Absolutely...
 
QLTEF - Growth Plan                                               BSE-30 TRI
Since Inception till June 07 (Annualised) 22.59% 29.83%
Since Apr 06 till Mar 07 12.12%                             19.17%
 
See the fund has lagged the index..Investors would be better off investing in RIL...


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"You don't need to be a rocket scientist. Investing is not a game where the guy with the 160 IQ beat the guy with a 130 IQ. Rationality is essential"- Warren Buffett


Posted By: np1408
Date Posted: 20/Jul/2007 at 1:57pm
Originally posted by deveshkayal

See what matters for the investor is his returns in the long run
-------------------------------------------------------------------
Absolutely...
 
QLTEF - Growth Plan                                               BSE-30 TRI
Since Inception till June 07 (Annualised) 22.59% 29.83%
Since Apr 06 till Mar 07 12.12%                             19.17%
 
See the fund has lagged the index..Investors would be better off investing in RIL...


Deveshji, agreed and i respect the fact that people would love to see quick returns. But the objective of booking profits over a year, is totally different from that of Long term investments what people use for their longterm financial planning.

An aggressive fund like Reliance has its own higher risks and at a time when markets are high would show a very high score. The litmus test for a fund is when the market falls, a value based fund like quantum will show stability than the other funds and hence is more consistent in returns.

Regarding rating mutual funds on year on year ratings and how Quantum fared when the markets were low. I would request you to read this article

http://www.quantumamc.com/school/newsletter/Investorslose_july07.html - "Why investors lose, when they win?"

Its from the latest issue of http://www.quantumamc.com/Schemes/More.html - Quantum Direct newsletter :






Posted By: xbox
Date Posted: 20/Jul/2007 at 2:24pm
http://www.quantumamc.com/school/newsletter/Investorslose_july07.html - "Why investors lose, when they win?"
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I am quite sad to see, people giving such poor examples in public domain. If Ram & Shyam are mutual Funds. Ram's parents/teachers could be very very happy on Ram's performance but fact remains different..Shyam is ahead from Ram in that class. I don't know to what extends people go to explain why not so good is not 'not all that bad'.
http://www.theequitydesk.com/forum/member_profile.asp?PF=683&FID=21 - np1408 jee, Please don't take is personally, although I am often criticized for it. I think you are on duty. Clap
 


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Don't bet on pig after all bull & bear in circle.


Posted By: basant
Date Posted: 20/Jul/2007 at 2:25pm
Good reason but what if we were to take a 3 year view QLTEF does not have that history but for other funds we could ride off the edges with that.
 
If I remember correctly last June Quantam was in cash because it had just raised money from its NFO so wasn't the outperformance more by design then default. We can keep arguing on this but the answer will emerge only when the markets tank 20% again. Will you go 40% cash at the peak?
 
If we cannot predict turns how can we account for the outperformance which came about by holding cash!!!
 


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'The Thoughtful Investor: A Journey to Financial Freedom Through Stock Market Investing' - A Book on Equity Investing especially for Indian Investors. Book your copy now: www.thethoughtfulinvestor.in


Posted By: deveshkayal
Date Posted: 21/Jul/2007 at 12:18pm
We had discussed about Quantum http://www.theequitydesk.com/forum/forum_posts.asp?TID=213&KW=Ajit+Dayal&PN=55 - here

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"You don't need to be a rocket scientist. Investing is not a game where the guy with the 160 IQ beat the guy with a 130 IQ. Rationality is essential"- Warren Buffett


Posted By: Hitesh Shah
Date Posted: 18/Jun/2009 at 9:27pm
How will this work?

The board considered the question of the existing manner of payment to the mutual fund advisors by investors and decided that there will be no entry load for any schemes. The investor will decide the commission that he is to pay to the distributor directly. It will not be deducted by the fund and then paid to the distributor. If the investor is making an application for Rs 100 that means the entire Rs 100 will get invested. There will be no deduction from that because there is no entry load. The board also decided that if the distributor is selling different schemes then he must disclose to the investor as to what commission he is getting for different schemes. This will avoid the conflict of interest and will allow investors to understand why a particular scheme is being recommended to them.


http://www.moneycontrol.com/india/news/economy/sebi-scraps-entry-load-for-mfs-cuts-feesintermediaries/402314/1 - Source





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Posted By: Hitesh Shah
Date Posted: 05/Sep/2009 at 12:53pm
So are we served or scr@w@d?

Various distributors are making their positions clear:

Shivkumar has posted elsewhere about HDFC Bank charging a flat Rs. 100 per quarter (plus taxes) on all investors holding MF's through HDFC Bank including those who invested before August 1, 2009.

Now, assuming we're talking equity funds and a load of 2.25% (which was the common entry load), a new investor has to invest more than Rs. 17,777 per annum just to "breakeven". An existing investor who has already paid the entry load but doesn't do any fresh investment is totally scr@w@d.

In other forums, there is mention of ICICI Direct's charges and a claim that Kotak Securities is not charging anything for the time being.

Citibank has sent round an obscure communication that indicates that they are charging per transaction. I say obscure because the charge structure is not mentioned. Customers are told to contact their RM's for details but the RM's are keen on pushing the latest NFO (from ICICI Prudential).

I wonder if SEBI knew how the system would respond to its dictat!


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